Policies, Procedures, & FAQ
Please review our terms and conditions prior to booking. Our policies are strictly enforced due to the nature of our small, unique facility and operation. We plan family time, staffing and breaks around our business hours and policies. For that reason, please plan your trips accordingly.
Policies Summary:
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BOOK DIRECT for best rates, service and eligibility to loyalty perks.
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Cancellations are harder on us - be sure about your booking. Or make it a "Worry Free Booking."
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Check in/out within posted hours - otherwise you’ll offset the great balance we have of running this place with minimal help.
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We try to keep things clean around here - pack in/pack out rules apply inside the lodge too.
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Be respectful. We have a great little set up here - don’t break or ruin our stuff.
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All rooms are non-smoking. 420 is cool in Michigan now - we don’t want to smell YOU or IT though. We have plenty of nature to take a walk!
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Dogs are welcome - Check out our full pet policy below.
And if your looking for the knitty-gritty -
Check out our complete rental Terms & Conditions and/or FAQ below:
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Do you have a pool?No, we no longer have a pool or hot tub as of Spring 2022. This space is now available to rent for events & retreats - please check website or call for details.
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I see different rates on different channels - Where can I find the best rates?Definitely right here on our website or calling the lodge direct at: 906-932-3857. Third party travel sites are exactly that… third party. We do not have an 800 number and any that you find online are not directly affiliated with our business. Skip the middle man, higher rates, and all the hassle and support our small business direct.
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What is the best time to check in?We typically recommend arriving between 3pm – 5pm for the best experience. This gives you a chance to fully settle in, grab some dinner locally, and take advantage of lodge amenities. Check in hours are from 3:00pm – 7:00pm Central time. We accommodate late check-ins from 7:00pm - 9:00pm by advance notification only. We are family operated (no staff), and cannot always guarantee our availability after 7pm, so please set this up in advance.
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Can I check in after 7:00pm?Late arrivals make for very long days for us and we cannot close for the day until all new arrivals are settled in. We kindly ask that you plan your arrival time between our scheduled hours and here’s why: BRL is not a corporate or chain hotel with a staff or 24/7 desk. We are a family who has been running the lodge for several years, living where we work. We have learned over time that in order to be successful hosts for you, we need our personal time too (..and, well, we are human's who need to sleep at some point). Plus, we need time between guests/posted hours to clean and maintain the lodge/premises, run errands, conduct business, etc. Our hours are set to meet all of those needs. Naturally, we do understand unexpected things happen, please call us if you’re running a few minutes behind. We appreciate your cooperation in planning your trip accordingly.
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Can I check in early, before 3pm?"We now offer pre-planned early check-in, as early as 12:00PM Central Time, for an additional $30 convenience fee. Remember, checking in early is your convenience, not ours. We are a small operation - early arrivals must be pre-planned. You may now select this new option on our booking engine, and must provide an estimated time of arrival. While we will do our best to accommodate, we cannot guarantee early check in will be available on any given day and especially during high times/holidays. If we are unable to accommodate early check-in or our availability changes last minute, we will notify you and refund the fee.
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Can I move my reservation to a different date?Changing dates is considered a cancellation. This is because booked dates are removed from our availability calendars and all inquiries are turned away essentially losing the business for those dates. We have very limited inventory, once it is sold to you, it is not available for others.
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How do I cancel my Reservation?First, please review our cancellation policy to understand our fee schedule. Then, please call to cancel or change your reservation: 906-932-3857. You may also email to cancel by responding to your original booking confirmation. If you have booked with a third party company, you must work directly with them to cancel. If you booked using the "Worry-Free Booking" program, please notify us then refer to your confirmation email for instructions.
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I booked via online travel agent website and need to change/cancel my reservation.Please contact the site in which you reserved the room to request changes or cancellations. Unfortunately, third party reservations are not "owned" by us, are locked in our system, and can only be managed by the company/website in which you booked.
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I’m planning a wedding or large group event – Where can I find Information?Please call Brittany at the Lodge to discuss weddings/large group reservations: 906-932-3857 These cannot be booked online due to system limitations.
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Do you actually live at the lodge?Yes! The lodge is our family home. We will provide more information about this upon arrival.
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How many rooms are at the lodge?We have 10 private guestrooms of various size, 3 private townhouses, and 1 public hostel townhouse.
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Do you offer Camping?We do not offer camping at this time.
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Can I check in early to park my trailer and ride the trails?We now offer pre-planned early check in for a $30 convenience fee, otherwise we welcome arrivals to the property from 3pm - 7pm, this includes parking and riding. Availability is not guaranteed - see above for details on early check in. Please Note: We are a small family operation and we normally find that no matter how self-sufficient you are with park-n-ride, we will still need to assist you with things like where/how to park, where our bathrooms are, and advice on where to ride, find food/gas. Trust us when we say we love the hosting aspect of what we do. However, having to stop and start other operations to assist unexpected early arrivals can cause huge delays in getting you and other guests into rooms by posted arrival hours. For this reason, please plan your arrival to the property from 3pm - 7pm or select the early check in option to see if early check in is available.
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Can I get a tour of the lodge? OR, I'm local, can I stop by to see a room for my family coming to town?"The lodge is only open by advance reservation or appointment only. You may schedule a tour by calling 906-932-3857 during business hours. Appointments and/or reservations are required - we do not accept walk-in's of any kind.
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Do you offer month-to-month rentals?Sorry, we are primarily a vacation destination and do not offer monthly living arrangements.
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Do you have a restaurant or serve food?We do not have a restaurant. Most options are within 10-15 minutes or less. There is 1 local restaurant that delivers direct to the lodge. We are a wealth of information when it comes to the best places to go - Please ask for a dining guide upon arrival. There is also a Walmart and SuperOne Grocery store within 10 minutes of the lodge if you prefer to get your own food to grill out.
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Do you serve breakfast?We do not currently offer breakfast. There are a couple of keurig coffee stations around the lodge, plus the hostel kitchenette is available as a community kitchen for any guest who wishes to whip up a quick bite. Past guests know that breakfast can sometimes become a community effort depending on who's visiting (no guarentee's of course). People make life-long friends here so don't be afraid to talk to others, make friends, & see who might want to potluck a meal.
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Is the Bar open to the public?The Bar is reserved for special event/wedding use at this time.
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Can I bring my Dog?All private guestrooms & townhouses at the lodge welcome dogs for a $10 per dog, per night fee. Please be sure to read up on our dog policies linked above.
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Can I bring my Cat?Sorry, we do not allow cats at this time.
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Can I bring my Bird? Fish? Turtle? Horse?Oddly enough, we have been asked for each of these in the past. Sorry, we are only welcoming dogs inside the lodge at this time. Horses: Please let us know and we can provide contact info for boarding at the horse ranch across the street from the Lodge.
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Do you provide linens or towels for my dog?We ask that you bring your own linens and towels for your dog, however, we do have a limited number of “old” blankets and towels on hand specifically for guest dogs just in case. These are provided by special request only at an additional fee to cover the cost of laundry. Please be sure to read up on our pet policy linked above.
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Do I need to bring my own Linens and Towels?All private rooms and condos are provided with professionally cleaned linens and towels. Guests utilizing the Hostel are provided 1 towel and 1 wash cloth and are expected to have a sleep sack with them. We recommend bringing your own beach towels for use at the beach down the road. ATV RIDERS: Please notify us that you are an ATV rider at the time of reservation and we will provide you with special, dark colored towels instead of our standard white towels. This will protect both of us from extra costs of ruined white towels from the sticky Iron-Ore dust your likely to pick up on your daily adventures.
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Do any of your rooms offer private kitchens?Yes! Our townhouses are 2-level apartment style units that offer private kitchenettes. For planning purposes, the following items are generally provided in all of our condo kitchens: Full size refrigerator, electric stove/oven, microwave, coffee maker, sink w/ wash supplies, dishwasher, plates/bowls/cups/silverware for 10, crock pot, cookware & basic cooking utensils.
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I’d like to rent a standard room please?Common Misconception - We don’t offer standard, cookie cutter hotel rooms here. In fact, we don’t even consider ourselves a “hotel” in the sense most are used to. Some of our amenities throughout are similar to a hotel, but ultimately we are a true “Lodge.” Our entire place feels more like a big house (after all, it is our family home). This is important to understand since we find most guests have never stayed at a place like ours and generally find it a new experience. All rooms are unique in their own way and we highly encourage prospective guests to check out our accommodations page, read the full room descriptions on our booking engine, and/or give us a call to find something that will work for you.
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Do your rooms have Air Conditioning?All private guestrooms have an A/C unit and at least one window that opens. Please help us conserve! We know A/C is a way of life in places south of here, but it is not necessarily a way of life here. Keep in mind, our climate is much more moderate then places even a couple hours south (we see very few days of extreme heat/humidity where A/C is actually necessary), and we find simply opening the window and letting in the fresh Lake Superior breeze is sufficient on most days.
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Is there a coffee pot in my guestroom?The following items come standard in private guestrooms: · 4 cup coffee maker w/ complimentary Maxwell House coffee pacs · Hair Dryer · Basic Toiletries: toilet paper, bar soap, 2-in-1 shampoo/conditioner · Mini Refrigerator · Microwave (except room 10) We encourage you to read full room descriptions on our booking engine for exact amenities provided in the room.
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Is there a public kitchen space in the lodge?Yes! Our Hostel kitchenette is now available from 7am – 10pm for all lodge guests to use at no additional charge. Please be mindful, this is a public space where all are responsible for cleaning, expected to be self-sufficient and pack in/pack out rules apply. There is also sleeping space directly above this area so be respectful with noise. Additionally, a community Keurig, toaster oven, and microwave are provided in the main Birch Lounge as well.
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The Upper Peninsula... isn’t it desolate up there? I’m just not sure. Will we be bored? What is there to do in your area?If you’re into small towns and fresh air, then this is the destination for you! What is there to do? TONS of recreation! Guests don’t come here to sit in their guestroom. They come to EXPLORE: hiking, mountain biking, water falling, agate hunting, ATV/UTV riding, kayaking/canoeing, swimming, fishing/charter fishing/ice fishing, Nordic skiing, downhill skiing, snowmobiling or whatever your adventurous heart desires. (Things that are limited here: shopping, indoor recreation) The “Yooper” culture is a little different and we invite you to live like a local for a couple of days while you’re visiting. Come with an open mind. Remember, small business is abundant in this area, big business is NOT, and there is definitely a small town feel. Chain-style places are very limited, and it does take a little research to find what you’re looking for. Part of the experience of staying at our lodge is tapping into all of our local knowledge. We provide our guests with lots of information, must-see’s, and hidden gems upon arrival and is a unique part of our service. Come with questions or feel free to email or text them after you making your reservation.
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How close are you to the ATV/Snowmobile trails?The lodge is located 5.5 miles north of Trail #2 which runs from Hurley, WI to Marenisco (and beyond). Don’t let this short distance concern you – getting to and from the trail is no problem here since all secondary roads (not highways) in this area are open to snowmobiles and ATV’s year ‘round. Simply ride from the lodge through the Powderhorn village to access Trail 2 (5.5 miles). We can provide 2 other route options to trail 2 or trail 160 if necessary – please ask us! There is some back country riding in the area as well. For winter riding, our scenic country road is typically snow packed from Mid December – Mid February (This is the best time to visit the lodge if planning to trail ride by snowmobile; back country is accessible later into the season and may require you to trailer to access points). We get it…we are riders too…. You don’t want to road ride. There are hundreds of miles of trails in this area, but most will require some road riding (in any season). There are lots of unofficial back country areas that we can direct you to. Feel free to ask us for advice on where to ride, or we can even hook you up with a local guide to take all the guess work out of it!
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What’s the best time to visit BRL? What is your slow/busy times?We are busiest from Late June – Early October in the warm season, and Late December – Early March in the cold season. Some months can be busier than others, but usually anything on the early or late side of those date ranges will be quieter. Also, weekdays are always much slower/quieter versus weekends. All rates are set based on these slow/busy times.
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HOT TOPIC FOR PANDEMIC: I want to visit when there are little to no other guests... when should I come?It can vary so give us a call and we can check into current patterns. Typically weekdays are much quieter then weekends. We suggest looking into Mid to Late October, November, Early December, Early to Mid March, May and Early to Mid June. NOTE: We do close during slow times for various reasons, but will update availability accordingly on our booking engine.
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Do you offer Discounts?Discounts are offered periodically and will show in our booking engine. Some are automatic discounts, while some may be a more limited offer or require a code. We reward loyalty and only direct reservations are eligible for discounts. Third party reservations are not eligible for discounts or loyalty perks. We highly recommend booking direct if possible.
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Can I get Ski passes and/or lift tickets through BRL?We are not affiliated with any of the local ski mountains. Please contact them direct for information.
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Where can I get Michigan or Wisconsin trail passes?Being a border town, you may need to get two different state passes depending on where you want to ride (Michigan & Wisconsin). MICHIGAN: We recommend the Pit Stop Bar & Grill in Bessemer or the Holiday gas station in Ironwood. WISCONSIN: We recommend Giovanni’s Hardware Store on Silver Street in Hurley. Trail Maps Available.